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Error page image in module is not showing

Hi, for my error page, I set two modules to show 'every page' so they show up in the footer. The path to the image in one of the mods is not working, looks like it needs to be ../images/img.jpg instead of images/img.jpg.

Is there a way to fix this? I don't know how to make a menu item to the error page; if I could do that, I could make a separate mod for this case. Or, is this a template bug that needs fixed? Please assist. Sincerely, Vicky

I put a link to sample error page in site details.
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