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Hello,

I just installed the Oxygen's quickstart package by following the steps in your documentation, but the only thing I see is just an empty, white screen.
Please assist ASAP.

Accepted Answer

Tuesday, December 08 2015, 10:04 PM - #Permalink
Hey Igor,

This is usually caused by your server/PHP configuration.
Please make sure that in your PHP Settings (php.ini) you have the "memory_limit" set to 128M and the "max_execution_time" set to "900":

memory_limit = 128M
max_execution_time = 900

If you login to the Admin Panel (I suppose you can access it), set the "Error Reporting" to "Maximum" and then refresh the Homepage. If you get the following error, it means that you need to increase the above PHP variable:

Fatal error: Allowed memory size of 67108864 bytes exhausted…


If you are not sure how to increase the PHP settings, just contact your hosting support and they will assist you with that.

Let me know how it goes :)
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Responses (2)
  • Accepted Answer

    Wednesday, December 09 2015, 10:12 AM - #Permalink
    Hi Ivo,

    Yes, it was indeed a server related issue.
    After increasing the variables as you suggested above, the problem is resolved.
    Thanks!
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  • Accepted Answer

    Wednesday, December 09 2015, 10:17 AM - #Permalink
    Thanks for the update Igor!
    I'm glad the issue is resolved ;)
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