Support Forum

Discount code not working

I had to buy this today due to a presentation
There should be a 25% discount code :ITEASTER2023
When applied nothing happend
I clicked next anyway as i thought maybe it happens on the next page.
On the next page a "gear" was just turning for loong time.
I tried in Chrome, Microsoft Edge and in Brave browser
In the end I just had to go ahead with it and hope it was discounted on final paypal screen but it was not.

I could not wait to write support back and forward as it was for a presentation today where i suggested them to use Inspiretheme and i needed to show them

Anything you can do
See attached screenshots
username: karuny
Responses (3)
  • Accepted Answer

    Wednesday, April 19 2023, 06:24 PM - #Permalink
    Hi Morten,

    It seems that there has been some temporary issue with our system.
    Everything should be fixed now.

    Unfortunately, it is very difficult for us to issue partial refunds (because of Accounting reasons).
    Therefore I extended the duration of your subscription with 1 month.
    I am sorry for the inconvenience and thank you for renewing your subscription!
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  • Accepted Answer

    Wednesday, April 19 2023, 07:31 PM - #Permalink
    Hi. Alright
    No problems. Sounds good
    The reply is currently minimized Show
  • Accepted Answer

    Thursday, April 20 2023, 09:49 AM - #Permalink
    Thank you, Morten!
    The reply is currently minimized Show
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