Support Forum

Discount code not working

Morten
Morten
Offline
Hi
I had to buy this today due to a presentation
There should be a 25% discount code :ITEASTER2023
When applied nothing happend
I clicked next anyway as i thought maybe it happens on the next page.
On the next page a "gear" was just turning for loong time.
I tried in Chrome, Microsoft Edge and in Brave browser
In the end I just had to go ahead with it and hope it was discounted on final paypal screen but it was not.

I could not wait to write support back and forward as it was for a presentation today where i suggested them to use Inspiretheme and i needed to show them

Anything you can do
See attached screenshots
Thanks
morten
username: karuny
Responses (3)
  • Accepted Answer

    Thursday, April 20 2023, 09:49 AM - #Permalink
    Thank you, Morten!
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  • Accepted Answer

    Morten
    Morten
    Offline
    Wednesday, April 19 2023, 07:31 PM - #Permalink
    Hi. Alright
    No problems. Sounds good
    Regards
    Morten
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  • Accepted Answer

    Wednesday, April 19 2023, 06:24 PM - #Permalink
    Hi Morten,

    It seems that there has been some temporary issue with our system.
    Everything should be fixed now.

    Unfortunately, it is very difficult for us to issue partial refunds (because of Accounting reasons).
    Therefore I extended the duration of your subscription with 1 month.
    I am sorry for the inconvenience and thank you for renewing your subscription!
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