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Renewal with autumn discount code error

Hiya,

I've just gone to renew my membership using the ITAUTUMN2023 discount code, but a message popped up saying " You have already consumed this discount coupon, please use another if available." I'm guessing this might be because I got to the same stage earlier today with no errors but was interrupted by a telephone call. By the time I finished, everything had timed out.

Thanks

Dann
Responses (1)
  • Accepted Answer

    Thursday, September 28 2023, 08:22 PM - #Permalink
    Hey Dann,

    Yep, that's exactly the case.
    Our system stopped accepting the promo code because you have already used it in another invoice and no matter that the other invoice was not paid, our system is considering it as being used.

    Anyway, I deleted those invoices so you can use the promo code again :)
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