Support Forum

subscription renewal

Hi, I hope you can help.

This morning I received an email informing me of 48 hours left of the Super Autumn Sale, and if I renew my active subscription now I should receive almost 50% discount, yet when I went in to renew, it only shows the normal 25% renewal discount?

Many thanks

Dann Stephens
Responses (3)
  • Accepted Answer

    Tuesday, September 28 2021, 05:40 PM - #Permalink
    Hi Dann,

    Most probably you are not applying the promo code (ITAUTUMN2021), therefore only the automatic Royalty discount is applied.
    For more details about the Autumn Sale, please have a look at this blog post.
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  • Accepted Answer

    Tuesday, September 28 2021, 06:18 PM - #Permalink
    Hi Ivo,

    That will be it :) All sorted and renewed.

    Many Thanks

    Dann
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  • Accepted Answer

    Wednesday, September 29 2021, 10:43 AM - #Permalink
    Thank you Dann! :)
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