Hi Guys, I hope you can help.
I renewed my subscription last night before the 6th July renewal date to ensure I didn't forget to do it in time, then this morning I receive the 25% off Summer sale. Great
With COVID and work at the moment, things are tight, is there is any way you can accommodate the extra 25% off it would be much appreciated, either as credit or cancel the renewal last night and I can do it again?
Your help on this issue would be greatly appreciated.
many thanks
Dann Stephens
I renewed my subscription last night before the 6th July renewal date to ensure I didn't forget to do it in time, then this morning I receive the 25% off Summer sale. Great
With COVID and work at the moment, things are tight, is there is any way you can accommodate the extra 25% off it would be much appreciated, either as credit or cancel the renewal last night and I can do it again?
Your help on this issue would be greatly appreciated.
many thanks
Dann Stephens
Responses (3)
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Accepted Answer
Hi Dann,
I just extended your subscription with additional 3 months (those 3 months are 25% of the period you renewed your subscription for).
We cannot cancel the payment because of accountancy reasons (additional invoice, credit note, other paperwork, etc).
I hope it is fine for you.
P.S. Thank you for staying with us
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Accepted Answer
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